🌟 Reviews Update, New Website, and More!

We just released a massive upgrade to your Reviews Dashboard — designed to give you more control, better insights, and smarter automation when managing client feedback.

✅ What’s New

🆕 Brand-New Reviews Management Dashboard

A completely redesigned interface for organizing and moderating your reviews.
At-a-glance stats including Total Reviews, Average Rating, and Top Tags from clients.

🟨 Color-Coded Review Types

Pending (Yellow): Needs your approval.
Approved (Green): Visible on your page and counted toward your rating.
Flagged (Red): Hidden from the public.

💬 Reply to Reviews

You can now respond directly to any review, providing clarification, a thank-you, or additional support.
Your replies are displayed publicly beneath the review to show your engagement.

🏷️ New Client Tags System

Reviews now include client-selected tags like Helpful, Professional, Honest, and more.
Tag votes are tallied and displayed to show what clients value most about your service.

*Tags have been randomly assigned to existing reviews. If you do not wish to have tags on existing reviews, please email us at assistance@resourcemedicare.com

🛠️ Bulk Actions Made Easy

Approve, verify, or “approve & verify” multiple reviews at once.
New action buttons enable only when relevant, keeping the interface clean and smart.

🌟 Featured Review Controls

Highlight your best review as a featured testimonial.
Only one featured review is allowed at a time, and it must have an "Approved" status.

🚩 Flagging System with Safeguards

Flag any review that is inaccurate, fake, or inappropriate.
You can flag up to 20% of your reviews — designed to prevent misuse while still protecting your reputation.
Clear warnings and a threshold banner help you monitor usage.

⚡ Auto-Approve Reviews

Turn on auto-approve if you want new reviews published without manual review.
Great for agents who consistently receive 5-star feedback.

🖥️ Brand New Website

A stunning new website to use with a video playing to add some movement to your website!

🔄 Updates

Custom event images are now able to be cropped and resized to the recommended image ratio.

🛠️ Fixes

Fixed an issue where event data on location pages was incorrect.
Fixed an issue causing event flyers to not be downloaded.